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Frequently Asked Questions

Home Frequently Asked Questions

#Frequently asked questions

Have questions about RenewdLifeCare products, shipping, or wellness guidance? We've compiled answers to our most frequently asked questions to help you on your wellness journey. If you need additional support, our customer care team is always here to help.

What makes RenewdLifeCare products different?
We carefully curate every product for quality, effectiveness, and safety. Our wellness experts test and evaluate all items to ensure they meet our high standards for natural, science-backed health solutions.
What courier do you use for deliveries?
We use Royal mail and DHL to send most of our UK orders.Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
What is your shipping policy?
Free standard shipping on orders over $75. Standard delivery takes 3-7 business days, with expedited options available. Orders process within 1-2 business days and you'll receive tracking information.
Can I return products if they don't work?
Yes! 30-day returns for most products. Supplements must be unopened for safety reasons. Medical devices have a 15-day return window if unopened. Contact us for a Return Authorization number.
Are your products safe with medications?
Always consult your healthcare provider before using our products with medications or if you have health conditions. Check product pages for detailed ingredients and contraindications.
Do you offer a VAT discount to non EU customers?
Customer’s ordering from outside the European Union can contact us via telephone, live chat, or e-mail and quote the order reference number. Our customer services team will go through the process to remove the VAT off of their order.